222dat Privacy Policy

1Scope of This Policy

This Policy applies to all personal data collected through the 222dat website, progressive web app, customer support channels (including live chat and email), and any related promotional communications. It covers data collected from players located in Bangladesh and from any other jurisdiction where the platform is accessible. This Policy does not apply to third-party websites or services that may be linked to or integrated with the 222dat platform.

2Data Controller

222dat operates as the data controller for all personal data collected through the platform. Questions about data processing, correction requests, erasure requests, and data portability requests should be directed to our privacy team at [email protected]. We aim to acknowledge all data-related requests within 5 business days and to resolve them within 30 calendar days.

3Information You Provide Directly

When you register an account, make a deposit, request a withdrawal, or contact our support team, you may provide us with the following categories of personal data:

• Identity data: Full name, date of birth, national identity card (NID) number, or passport number.
• Contact data: Mobile phone number, email address, and residential address (city/district).
• Payment data: Mobile banking account identifiers (bKash, Nagad, Rocket, Upay) and bank account numbers used for deposit and withdrawal transactions. We do not store full card numbers or mobile banking PINs.
• Identity verification documents: Scanned copies or photographs of government-issued identification documents submitted as part of our KYC process.
• Communications data: The content of messages you send to our live chat or email support, including any attachments you provide.

4Information Collected Automatically

When you access and interact with the 222dat platform, certain technical data is collected automatically:

• Device and browser data: Device type, operating system, browser type and version, screen resolution, and device language settings.
• Log and usage data: IP address, date and time of access, pages and game titles visited, session duration, clicks, and in-game actions.
• Geolocation data: Approximate geographic location derived from your IP address for fraud prevention and jurisdictional compliance purposes. We do not request or store GPS-level location data.
• Cookie and tracking data: Session cookies, preference cookies, and analytics identifiers. See Section 9 for full details on our cookie practices.

5Marketing Opt-Out

If you have opted in to promotional communications and no longer wish to receive them, you may withdraw your consent at any time by contacting our support team at [email protected] or by adjusting your communication preferences in the account settings menu. Opting out of marketing does not affect the processing of data necessary to operate your account or process transactions.

6Categories of Recipients

222dat may share your personal data with the following categories of third parties, solely to the extent necessary for the purposes described in this Policy:

• Payment service providers: Mobile banking operators (bKash, Nagad, Rocket, Upay) and bank partners receive transaction identifiers and account references required to process deposits and withdrawals.
• Identity verification providers: Third-party KYC service providers may receive copies of identity documents to perform age and identity checks on our behalf.
• Game content providers: Studio partners including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive a pseudonymous player identifier and game session data to deliver and settle game outcomes.
• Analytics providers: Anonymised or pseudonymised usage data may be processed by analytics platforms to help us understand and improve platform performance.
• Fraud prevention services: IP address, device fingerprint, and behavioural data may be processed by fraud detection partners to identify and prevent unauthorised access.
• Legal and regulatory authorities: We may disclose personal data to law enforcement or regulatory bodies where required by applicable law or a valid legal order.

All third-party data processors are bound by written data processing agreements that prohibit them from using your data for their own commercial purposes.

7Cross-Border Data Transfers

Some of 222dat's third-party service providers, including game content studios, may process data on servers located outside Bangladesh. Where such transfers occur, 222dat takes steps to ensure that an adequate level of data protection is in place, including contractual safeguards equivalent to internationally recognised data protection standards. By using the platform, you acknowledge that your data may be transferred, stored, and processed in countries outside Bangladesh.

8How 222dat Uses Cookies

222dat uses cookies and similar tracking technologies (local storage, session tokens) to ensure the platform functions correctly, to remember your preferences, and to analyse how the site is used. The main categories of cookies deployed are:

• Essential cookies: Required for the platform to function. These include session authentication tokens and security identifiers. They cannot be disabled without breaking core platform functionality.
• Preference cookies: Store your settings such as preferred language, currency display, and odds format so that they persist between sessions.
• Analytics cookies: Collect anonymised data about how pages are used, which features are most popular, and where errors occur. This information is used solely to improve the platform.
• Fraud prevention cookies: Help us identify suspicious behaviour patterns and protect your account from unauthorised access.

You may control non-essential cookies through your device's browser settings. Note that disabling cookies may impair certain platform features. 222dat does not deploy third-party advertising cookies or behavioural retargeting pixels.

9Rights Available to You

222dat respects your rights over your personal data. Subject to applicable law and certain operational limitations (such as our legal obligation to retain KYC records), you have the following rights:

• Right of access: You may request a copy of the personal data we hold about you.
• Right to rectification: You may request correction of inaccurate or incomplete personal data at any time.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to restriction: You may request that we limit the processing of your data in certain circumstances (e.g., while a dispute is being resolved).
• Right to data portability: You may request a structured, machine-readable copy of the personal data you have provided to us.
• Right to withdraw consent: Where processing is based on consent (e.g., marketing communications), you may withdraw consent at any time without affecting the lawfulness of prior processing.
• Right to object: You may object to processing carried out on the basis of legitimate interest, including profiling for fraud prevention, subject to our overriding legitimate grounds.

To exercise any of these rights, please contact our privacy team by email at [email protected] with the subject line "Data Rights Request". We will respond within 30 calendar days. In some cases we may need to verify your identity before processing the request.

10No Collection of Data from Minors

The 222dat platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we discover that a user below the minimum age has registered an account, that account will be closed immediately, all associated balances will be forfeited, and any personal data collected will be securely deleted to the extent permitted by our legal obligations.

If you are a parent or guardian and believe that a minor in your care has registered an account with 222dat, please contact us immediately at [email protected] so that we can investigate and take appropriate action.

11Changes to This Policy

222dat reserves the right to update this Privacy Policy at any time. When material changes are made, a notice will be displayed on the platform upon your next login, and the effective date at the top of this document will be updated. Your continued use of the platform after the revised Policy takes effect constitutes your acceptance of the updated terms. We encourage you to review this page periodically.

12Contact Our Privacy Team

For any privacy-related questions, data rights requests, or concerns about how your personal data is being processed, please reach out to the 222dat privacy team. We are committed to resolving all privacy concerns promptly and transparently.

Email: [email protected] (plain text — not a clickable link)
Response time: within 5 business days for general queries; within 30 calendar days for formal data rights requests.